Terms and Conditions
Welcome to our website mememecosmetics.com.au. We are committed to offering our Customers the finest cosmetic products available. The following document contains the Terms and Conditions that govern your use of this website. They describe your rights and responsibilities. Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use this website.
This Site is owned and operated by Aesthetic Industries Pty Limited ABN 51 750 245 198 (hereinafter referred to as “'we', 'us', 'our' or 'it'). We reserve the right to add to, delete or change these terms because of frequent changes in Internet technology and applicable law. As such, you should check these terms and conditions from time to time for such changes.
We will replace or refund (at our discretion) any items delivered to you that are damaged or defective at no charge.
We will replace, exchange or issue a full refund for items ordered incorrectly by you, if you notify us by email at (firstname.lastname@example.org) within 7 days of delivery and conditional on all item(s) being returned to Aesthetic Industries within 14 days of delivery, all item(s) must be unopened, unused, undamaged, in the original packaging, and in their original condition. We cannot accept the return of products if you have not complied with all of the before mentioned Return Conditions. Postage costs will not be refunded. Please send the returnable items registered mail as no item will be refunded until received by us. We cannot accept liability for returned goods lost in transit. If you return items for reasons other than defects in the goods, you will be required to arrange and pay for the return of the items to us.
If you are returning the goods owing to damage or defects we will refund you the price you paid for your goods (inclusive of the initial delivery charge) and the recorded delivery costs for the return carriage from the original delivery point to our Distribution centre (provided that you enclose a valid till receipt indicating such costs).
If you are requesting a refund and it is approved, we will refund the price paid by you for the goods (inclusive of the initial delivery charge) within thirty (30) days of the refund approval. Provided that you have returned the goods to us in their original condition at our Return Address within 14 days of delivery.
For International customers with delivery outside of Australia we do not refund your delivery and return costs or Customs duties and taxes.
Refunds will only be made against the original credit/debit card or PayPal account used by the original purchaser.
Return Postal Address: Suite 102/25 Falcon Street, Crows Nest, NSW 2065
Product Description and Colours
We have done our best to display as accurately as possible the description and colour of the products shown on this web site. However, we rely on information provided to us by our suppliers and because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
Product Ingredients and Use
It is an express condition of the use of this website and of making a purchase of any and all of our products that you must first ensure that you have satisfied yourself as the the product’s ingredients and understand its intended use. By making the purchase you confirm you have read and understood the product ingredients listed at the point of sale on our website and acknowledge your understanding of their proper use. You further confirm that you have checked the ingredients of the products are suitable for your use and where the purchase is intended for gifting you confirm the ingredients are suitable for the recipients use.
Correction of Errors and Inaccuracies; Limitations on Quantity
Whilst we make every reasonable effort to present accurate information on this web site, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.
Purchases – Other Terms
Additional terms and conditions may apply to the purchase of goods and to specific portions or features of the website, all of which terms are made a part of these Terms and Conditions by this paragraph.
You agree to abide by such other terms and conditions, including (where applicable) representing that you are of sufficient legal age and the ultimate recipient of the product. If there is a conflict between these Terms and Conditions and the terms posted for or applicable to a specific portion of the website or for any service offered on or through the website, the latter terms shall have authority with respect to your use of that portion of the website or the specific service. You are liable for and will bear all costs of delivery, including insurance, taxes and duties until receipt of the Products. For overseas orders, we cannot take responsibility for parcels seized by Customs as these are events and circumstances, which are out of our control, or for parcels seized by authorities because they may contain a product that is not approved for import into the country to which they are being sent. By placing an order with us, you hereby covenant and agree that you are legally entitled to place an order for the goods requested and that all risk and title passes to you upon dispatch of the same ex warehouse.
Communication from us
As a condition of purchase from us we reserve the right to email you product alerts and special offers that we believe may be of interest to you. We respect your right not to receive these communications and if you advise us at the time of placing your order that you do not wish to receive these special offer and alert emails we will disable that functionality for your account. Each and every one of these communications will contain a clear link to Unsubscribe. We assure you that once you have unsubscribed we will immediately remove your name from the communication list and will no longer send you these special offers and alerts, unless you choose to re-subscribe at a later date.
Your use of the Website
While utilising our website, you may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the website or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve our right to bar individuals thought to be conducting such activity.
You may not attempt to gain unauthorised access to any portion or feature of the website, or any other systems or networks connected to the website or to any server, or to any other services offered on or through the website by hacking or any other illegitimate means.
You agree that you will not take any action that imposes an unreasonably large burden on the infrastructure of the website or our systems or networks, or any systems or networks connected to the website.
This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is subject to copyright. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. Our name or any trademark or logo appearing on the website may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission from us or the owner of the same. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.
You must indemnify and hold us and our employees, representatives, agents, affiliates, directors, officers, managers and shareholders (the "Parties") harmless from any damage, loss, or expense (including without limitation, attorneys' fees and costs) incurred in connection with any third-party claim, demand or action ("Claim") brought against any of the Parties alleging that you have breached any of these terms and conditions. If you have to indemnify us under this Section, we will have the right to control the defence, settlement, and resolution of any Claim at your sole expense. You may not settle or otherwise resolve any Claim without our express written permission.
Limitation of Liability
WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WE DO NOT WARRANT THAT OUR WEBSITE, ITS SERVERS, OR EMAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, LOSS OF USE, LOSS OF DATA, LOSS OF BUSINESS OR PROFITS AND CONSEQUENTIAL DAMAGES.
Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. To the extent permitted by law, we do not accept any liability for any damage or injury caused by the use or misuse of products purchased from us.
Our Warranty does not cover in transit damage; failure to comply with the original suppliers warranty; willful abuse or misuse. This warranty is voided if the goods have received maltreatment, inattention, interference of any kind. Our responsibility does not cover any products used in breach of manufacturer warranty, any loss or damage caused by products not used according to product instructions, consequential damage or incidental damages, personal injury, lost profits, lost savings or other economic damages, intentional acts, war, hostilities, terrorism or vandalism or acts of god.
We sell our products by specification. You decide what purpose to use them for. We make no representation to this extent.
If something happens which is beyond our reasonable control which makes it impossible, more difficult or more expensive for us to perform our obligations in our usual way then we may wait until it is again possible for us to perform our obligations in our usual way without additional difficulty or expense and we are not liable for any delay which results. If delay or failure to deliver is caused by force majeure or labour dispute we may suspend delivery, supply or completion and/or terminate the contract. Force Majeure means an act of God, war, lightning, fire, earthquake, storm, flood explosion, unavailability or delay in availability of equipment materials or transport, and any other cause whether of the kind specifically enumerated or otherwise which is not within our control. Whilst we shall use reasonable endeavours to comply with your particular delivery requirements and order specifications, you will not be entitled to cancel the whole or part of an order or to claim compensation by reason of our failure to comply with your delivery requirements or minor variations to the goods as a result of changes to the manufacturing processes or specifications. Delivery times are estimates only and we are not liable for delays in delivery. In this respect you agree that time is not of the essence. We may deliver in any number of instalments.
These Terms and Conditions will be binding upon each party hereto and its successors and permitted assigns, and governed by and construed in accordance with the laws of the State of New South Wales without reference to conflict of law principles. These Terms and Conditions will not be assignable or transferable by you without our prior written consent. These Terms and Conditions (including all of the policies and other Agreements described in this Terms and Conditions, which are hereby incorporated herein by this reference) contain the entire understanding of the parties regarding its subject matter, and supersedes all prior and contemporaneous agreements and understandings between the parties regarding its subject matter. No failure or delay by a party in exercising any right, power or privilege under these Terms and Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other such right, power, or privilege. The invalidity or unenforceability of any provision of these Terms and Conditions will not affect the validity or enforceability of any other provision of these Terms and Conditions, all of which will remain in full force and effect.